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EBA Guidelines on ICT and Security Risk Management (EBA/GL/2019/04)

European Banking Authority guidelines on ICT and security risk management for credit institutions, investment firms, and payment service providers across the EU. 33 guidelines across ICT governance and strategy, ICT and security risk management framework, information security, ICT operations management, ICT project and change management, business continuity management, and payment service user relationship management. Being superseded by DORA for in-scope entities from January 2025.

Clause Title SP 800-53 Controls
3.1 Proportionality
3.2.1 Governance — management body responsibility and accountability
3.2.2 Governance — ICT strategy
3.2.3 Governance — use of third-party providers
3.3.1 ICT and security risk management framework — organisation and objectives
3.3.2 ICT and security risk management framework — identification of functions, processes and assets
3.3.3 ICT and security risk management framework — classification and risk assessment
3.3.4 ICT and security risk management framework — risk mitigation
3.3.5 ICT and security risk management framework — reporting
3.3.6 ICT and security risk management framework — audit
3.4.1 Information security — information security policy
3.4.2 Information security — logical security
3.4.3 Information security — physical security
3.4.4 Information security — ICT operations security
3.4.5 Information security — security monitoring
3.4.6 Information security — information security reviews, assessment and testing
3.4.7 Information security — information security training and awareness
3.5(a) ICT operations management — ICT operations procedures and capacity management
3.5(b) ICT operations management — asset lifecycle and patch management
3.5(c) ICT operations management — logging and monitoring
3.5(d) ICT operations management — ICT incident and problem management
3.6.1 ICT project and change management — ICT project management
3.6.2 ICT project and change management — ICT systems acquisition and development
3.6.3 ICT project and change management — ICT change management
3.7.1 Business continuity management — business impact analysis
3.7.2 Business continuity management — business continuity planning
3.7.3 Business continuity management — response and recovery plans
3.7.4 Business continuity management — testing of plans
3.7.5 Business continuity management — crisis communications
3.8(a) Payment service user relationship management — PSU awareness and communication
3.8(b) Payment service user relationship management — secure authentication and communication channels
3.8(c) Payment service user relationship management — transaction monitoring and fraud prevention
3.8(d) Payment service user relationship management — PSU notification and incident handling