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EBA Guidelines on ICT and Security Risk Management (EBA/GL/2019/04)

European Banking Authority guidelines on ICT and security risk management for credit institutions, investment firms, and payment service providers across the EU. 33 guidelines across ICT governance and strategy, ICT and security risk management framework, information security, ICT operations management, ICT project and change management, business continuity management, and payment service user relationship management. Being superseded by DORA for in-scope entities from January 2025.

AC Access Control

Control Name EBA ICT Guidelines References
AC-01 Access Control Policies and Procedures
3.2.13.3.13.4.13.4.2
AC-02 Account Management
3.4.2
AC-03 Access Enforcement
3.4.2
AC-04 Information Flow Enforcement
3.4.2
AC-05 Separation Of Duties
3.4.2
AC-06 Least Privilege
3.4.2
AC-07 Unsuccessful Login Attempts
3.4.2
AC-10 Concurrent Session Control
3.4.2
AC-11 Session Lock
3.4.2
AC-12 Session Termination
3.4.2
AC-17 Remote Access
3.4.2
AC-20 Use Of External Information Systems
3.2.3
AC-24 Access Control Decisions
3.4.2

AT Awareness and Training

Control Name EBA ICT Guidelines References
AT-01 Security Awareness And Training Policy And Procedures
3.4.13.4.7
AT-02 Security Awareness
3.4.73.8(a)
AT-03 Security Training
3.4.7
AT-04 Security Training Records
3.4.7
AT-05 Contacts With Security Groups And Associations
3.4.7
AT-06 Training Feedback
3.4.7

AU Audit and Accountability

Control Name EBA ICT Guidelines References
AU-01 Audit And Accountability Policy And Procedures
3.3.53.4.1
AU-02 Auditable Events
3.4.53.5(c)
AU-03 Content Of Audit Records
3.4.53.5(c)
AU-04 Audit Storage Capacity
3.4.5
AU-05 Response To Audit Processing Failures
3.4.5
AU-06 Audit Monitoring, Analysis, And Reporting
3.4.53.5(c)3.8(c)
AU-07 Audit Reduction And Report Generation
3.4.5
AU-08 Time Stamps
3.4.53.5(c)
AU-09 Protection Of Audit Information
3.4.53.5(c)
AU-11 Audit Record Retention
3.4.53.5(c)
AU-12 Audit Record Generation
3.4.53.5(c)
AU-13 Monitoring for Information Disclosure
3.4.5
AU-14 Session Audit
3.4.5

CA Security Assessment and Authorization

Control Name EBA ICT Guidelines References
CA-01 Certification, Accreditation, And Security Assessment Policies And Procedures
3.2.13.3.13.4.1
CA-02 Security Assessments
3.3.63.4.6
CA-04 Security Certification
3.4.6
CA-05 Plan Of Action And Milestones
3.3.43.3.6
CA-07 Continuous Monitoring
3.3.53.3.63.4.53.4.6
CA-08 Penetration Testing
3.4.6
CA-09 Internal System Connections
3.3.6

CM Configuration Management

Control Name EBA ICT Guidelines References
CM-01 Configuration Management Policy And Procedures
3.4.13.6.3
CM-02 Baseline Configuration
3.4.43.5(a)
CM-03 Configuration Change Control
3.4.43.5(b)3.6.3
CM-04 Monitoring Configuration Changes
3.4.63.5(b)3.6.3
CM-05 Access Restrictions For Change
3.4.43.6.3
CM-06 Configuration Settings
3.4.43.5(a)
CM-07 Least Functionality
3.4.4
CM-08 Information System Component Inventory
3.3.23.4.43.5(a)3.5(b)
CM-09 Configuration Management Plan
3.6.3
CM-11 User-Installed Software
3.4.4
CM-12 Information Location
3.3.2
CM-13 Data Action Mapping
3.3.2
CM-14 Signed Components
3.6.3

CP Contingency Planning

Control Name EBA ICT Guidelines References
CP-01 Contingency Planning Policy And Procedures
3.7.2
CP-02 Contingency Plan
3.5(a)3.7.13.7.23.7.33.7.5
CP-03 Contingency Training
3.7.4
CP-04 Contingency Plan Testing And Exercises
3.7.4
CP-05 Contingency Plan Update
3.7.4
CP-06 Alternate Storage Site
3.7.2
CP-07 Alternate Processing Site
3.7.2
CP-08 Telecommunications Services
3.7.2
CP-09 Information System Backup
3.7.2
CP-10 Information System Recovery And Reconstitution
3.7.23.7.3
CP-11 Alternate Communications Protocols
3.7.2
CP-12 Safe Mode
3.7.2
CP-13 Alternative Security Mechanisms
3.7.2

IA Identification and Authentication

Control Name EBA ICT Guidelines References
IA-01 Identification And Authentication Policy And Procedures
3.4.13.4.2
IA-02 User Identification And Authentication
3.4.23.8(b)
IA-03 Device Identification And Authentication
3.4.2
IA-04 Identifier Management
3.4.2
IA-05 Authenticator Management
3.4.23.8(b)
IA-06 Authenticator Feedback
3.4.2
IA-08 Identification and Authentication (Non-Organizational Users)
3.4.23.8(b)
IA-11 Re-authentication
3.8(b)
IA-12 Identity Proofing
3.4.2

IR Incident Response

Control Name EBA ICT Guidelines References
IR-01 Incident Response Policy And Procedures
3.4.13.5(d)3.7.3
IR-02 Incident Response Training
3.5(d)
IR-03 Incident Response Testing And Exercises
3.5(d)3.7.4
IR-04 Incident Handling
3.5(d)3.7.3
IR-05 Incident Monitoring
3.5(d)
IR-06 Incident Reporting
3.5(d)3.7.53.8(d)
IR-07 Incident Response Assistance
3.5(d)3.7.53.8(d)
IR-08 Incident Response Plan
3.5(d)3.7.3
IR-09 Information Spillage Response
3.5(d)

MA Maintenance

Control Name EBA ICT Guidelines References
MA-01 System Maintenance Policy And Procedures
3.4.13.5(a)
MA-02 Controlled Maintenance
3.5(a)3.5(b)
MA-05 Maintenance Personnel
3.5(a)
MA-06 Timely Maintenance
3.5(a)3.5(b)

MP Media Protection

Control Name EBA ICT Guidelines References
MP-01 Media Protection Policy And Procedures
3.4.1

PE Physical and Environmental Protection

Control Name EBA ICT Guidelines References
PE-01 Physical And Environmental Protection Policy And Procedures
3.4.13.4.3
PE-02 Physical Access Authorizations
3.4.3
PE-03 Physical Access Control
3.4.3
PE-04 Access Control For Transmission Medium
3.4.3
PE-05 Access Control For Display Medium
3.4.3
PE-06 Monitoring Physical Access
3.4.3
PE-08 Access Records
3.4.3
PE-09 Power Equipment And Power Cabling
3.4.3
PE-10 Emergency Shutoff
3.4.3
PE-11 Emergency Power
3.4.3
PE-12 Emergency Lighting
3.4.3
PE-13 Fire Protection
3.4.3
PE-14 Temperature And Humidity Controls
3.4.3
PE-15 Water Damage Protection
3.4.3
PE-17 Alternate Work Site
3.4.3
PE-18 Location Of Information System Components
3.4.3

PL Planning

Control Name EBA ICT Guidelines References
PL-01 Security Planning Policy And Procedures
3.2.13.2.23.3.13.4.13.6.1
PL-02 System Security Plan
3.2.23.6.1
PL-04 Rules Of Behavior
3.4.7
PL-07 Concept of Operations
3.6.1
PL-09 Central Management
3.2.13.2.23.3.1
PL-10 Baseline Selection
3.13.3.13.3.4
PL-11 Baseline Tailoring
3.13.3.13.3.4

PM Program Management

Control Name EBA ICT Guidelines References
PM-01 Information Security Program Plan
3.13.2.13.2.23.3.13.4.13.6.1
PM-02 Information Security Program Leadership Role
3.2.13.3.1
PM-03 Information Security and Privacy Resources
3.2.23.6.1
PM-04 Plan of Action and Milestones Process
3.3.4
PM-05 System Inventory
3.3.23.5(a)
PM-06 Measures of Performance
3.3.5
PM-09 Risk Management Strategy
3.3.33.4.13.7.1
PM-10 Authorization Process
3.6.1
PM-11 Mission and Business Process Definition
3.3.23.7.1
PM-13 Security and Privacy Workforce
3.4.7
PM-14 Testing, Training, and Monitoring
3.4.7
PM-20 Dissemination of Privacy Program Information
3.8(a)
PM-21 Accounting of Disclosures
3.8(a)
PM-28 Risk Framing
3.3.13.3.3
PM-29 Risk Management Program Leadership Roles
3.2.13.3.1

PS Personnel Security

Control Name EBA ICT Guidelines References
PS-01 Personnel Security Policy And Procedures
3.4.1
PS-07 Third-Party Personnel Security
3.2.3

PT Personally Identifiable Information Processing and Transparency

Control Name EBA ICT Guidelines References
PT-01 Policy and Procedures
3.4.1

RA Risk Assessment

Control Name EBA ICT Guidelines References
RA-01 Risk Assessment Policy And Procedures
3.13.3.13.3.33.4.1
RA-02 Security Categorization
3.3.23.3.3
RA-03 Risk Assessment
3.3.33.3.53.7.1
RA-04 Risk Assessment Update
3.3.5
RA-05 Vulnerability Scanning
3.4.6
RA-07 Risk Response
3.3.33.3.43.3.5
RA-09 Criticality Analysis
3.3.23.3.33.7.1

SA System and Services Acquisition

Control Name EBA ICT Guidelines References
SA-01 System And Services Acquisition Policy And Procedures
3.4.13.6.1
SA-02 Allocation Of Resources
3.2.23.6.1
SA-03 Life Cycle Support
3.5(a)3.5(b)3.6.13.6.2
SA-04 Acquisitions
3.2.33.6.13.6.2
SA-05 Information System Documentation
3.3.2
SA-08 Security Engineering Principles
3.4.43.6.13.6.2
SA-09 External Information System Services
3.2.3
SA-10 Developer Configuration Management
3.6.23.6.3
SA-11 Developer Security Testing
3.4.63.6.2
SA-15 Development Process, Standards, and Tools
3.4.63.6.2
SA-16 Developer-Provided Training
3.6.2
SA-17 Developer Security and Privacy Architecture and Design
3.6.2
SA-20 Customized Development of Critical Components
3.6.2
SA-21 Developer Screening
3.6.2
SA-22 Unsupported System Components
3.5(b)

SC System and Communications Protection

Control Name EBA ICT Guidelines References
SC-01 System And Communications Protection Policy And Procedures
3.4.1
SC-05 Denial Of Service Protection
3.5(a)
SC-06 Resource Priority
3.5(a)
SC-07 Boundary Protection
3.4.4
SC-08 Transmission Integrity
3.8(b)
SC-10 Network Disconnect
3.4.2
SC-12 Cryptographic Key Establishment And Management
3.8(b)
SC-13 Use Of Cryptography
3.8(b)
SC-15 Collaborative Computing
3.8(a)
SC-23 Session Authenticity
3.8(b)
SC-24 Fail in Known State
3.7.3
SC-28 Protection of Information at Rest
3.4.4

SI System and Information Integrity

Control Name EBA ICT Guidelines References
SI-01 System And Information Integrity Policy And Procedures
3.4.1
SI-02 Flaw Remediation
3.4.43.5(b)
SI-03 Malicious Code Protection
3.4.4
SI-04 Information System Monitoring Tools And Techniques
3.4.53.5(c)3.8(c)
SI-05 Security Alerts And Advisories
3.4.53.8(d)
SI-06 Security Functionality Verification
3.4.6
SI-07 Software And Information Integrity
3.4.4
SI-11 Error Handling
3.5(c)
SI-13 Predictable Failure Prevention
3.5(a)
SI-20 Tainting
3.8(c)

SR Supply Chain Risk Management

Control Name EBA ICT Guidelines References
SR-01 Policy and Procedures
3.2.33.4.1
SR-02 Supply Chain Risk Management Plan
3.2.3
SR-03 Supply Chain Controls and Processes
3.2.3
SR-05 Acquisition Strategies, Tools, and Methods
3.2.3
SR-06 Supplier Assessments and Reviews
3.2.3